Refund Policy

Updated September 6, 2024

Your satisfaction is the top priority at BoostMe, and that is why every service we provide is protected by a 30-day money-back guarantee.

Easy, No-Hassle Refills

If you notice a decrease in followers, likes, views, or any other metric, do not worry, we have you covered. Every service comes with a free refill option, so just reach out to us and we will take care of it.

Who Qualifies for a Refund

You may request a refund in the following circumstances:

  • Non-delivery: If your order has not arrived within the expected timeframe, contact contact us within 30 days of your order date. We will either ensure the service is delivered or give you a full refund.
  • Product not as described: If the service does not match the description provided, let us know within 30 days of purchase with clear supporting evidence. We will make it right.

When Refunds Do Not Apply

Services that have been fully delivered and confirmed as satisfactory are not eligible for a refund. We stand firmly behind our commitment to quality and to honoring our promises.

Steps to Request a Refund

  • Get in Touch: Get in touch with us through our Contact Us page, or write to us at support@boostme.my. Please include your order number, your social media handle or link, and a clear description of your request.

  • Quick Review: Our team will review your request and reply with a decision within 1-3 business days.

  • Fast Processing: Once approved, refunds are sent back to your original payment method within 10-15 business days, and often faster, depending on how quickly your bank processes them.

Need Further Help?

If your refund has not arrived within the expected timeframe:

  • Contact your bank to confirm, since processing times can vary.
  • If you still need help, email us at support@boostme.my. Our team is on hand to assist you 24/7.

Thank you for choosing BoostMe. We are committed to delivering an outstanding experience at every step along the way.