Privacy Policy

Automatic collection of information

When you visit the Website, our servers automatically record the information that your browser sends. This information may include your device's IP address, your browser name and version, your operating system name and version, your preferred language, the referring page that brought you to our Website, the pages you visit on our Website, the time you spend on each page, the queries you run on our Website, access dates and times, and other similar statistics.

Any information collected automatically is used only to identify possible cases of abuse and to compile statistics on the use of the Website. This statistical information is not otherwise aggregated in a way that would identify any particular user of the system.

Collection of personal information

You may visit the Website without telling us who you are or sharing any information that would identify you as a specific, named individual. However, if you wish to use certain features offered on the Website, we may ask you to provide some Personal Information (for example, your name and e-mail address). When you place an order, we collect and store the personal details you submit, such as a handle name and email address, and the same applies to the contact us form. BoostMe does not store payment data; instead, you are redirected to PayPal, where credit card information, bank details, and similar data are entered.

You may choose not to share your Personal Information with us, but doing so may limit your ability to use certain features of the Website. If you are not sure which Personal Information is required, you are welcome to contact us.

Use and processing of collected information

In order to provide our Website and Services to you, or to meet a legal obligation, we need to collect and process certain Personal Information. If you choose not to provide the information we request, we may not be able to supply the products or services you have asked for. Some of the information we collect comes directly from you through our Website, but we may also obtain Personal Information about you from other sources. Any Personal Information we collect from you may be used for the following purposes:

Create and manage user accounts
Process and manage customer purchases
Deliver products or services
Improve our products and services
Send administrative messages
Send marketing and promotional messages
By purchasing from us or verifying your phone number, you consent to receive promotional SMS messages, which you may unsubscribe from at any time.
Respond to inquiries and offer support
Request feedback from users
Improve the user experience
Publish customer reviews and testimonials
Display targeted advertising
Enforce our terms, conditions, and policies
Protect against misuse and malicious users
Respond to legal requests and help prevent harm
Run and maintain our Website and Services

The way we process your Personal Information depends on how you use our Website, where you are located, and whether one of the following applies: (i) you have given consent for one or more specific purposes - this does not apply, however, where the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection law; (ii) providing the information is necessary to perform an agreement with you and/or for any pre-contractual obligations arising from it; (iii) processing is necessary to comply with a legal obligation that applies to you; (iv) processing relates to a task carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the legitimate interests pursued by us or by a third party.

Please note that under some laws we may be allowed to process information until you object to that processing (by opting out), without needing to rely on consent or any of the other legal bases set out below. In any case, we are happy to clarify the specific legal basis that applies to the processing, and in particular whether providing Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Billing and payments

To process your payment information securely, we use third party payment processors. Their use of your Personal Information is governed by their own privacy policies, which may or may not provide the same level of protection as this Privacy Policy.

Disclosure of information

Depending on the Services you request, or when necessary to complete a transaction or provide a Service you have requested, we may use other companies and, with your consent, share your information with trusted third parties that work with us, along with any affiliates and subsidiaries we rely on to help operate the Website and the Services made available to you. We do not share Personal Information with unaffiliated third parties. The service providers we work with are not authorized to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. We share your Personal Information for these purposes only with third parties whose privacy practices are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are only given the Personal Information required to perform the functions assigned to them, and we do not authorize them to use or disclose Personal Information for their own marketing or any other purposes.

Retention of information

We will retain and use your Personal Information for the period necessary for us to comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. Aggregated data derived from or incorporating your Personal Information may continue to be used after you update or delete it, but never in a way that identifies you personally. Once the retention period ends, Personal Information will be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability can no longer be exercised after the retention period has expired.

Transfer of information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to be informed of the legal basis for any transfer of information to a country outside the European Union or to an international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures we take to safeguard your information. If any such transfer takes place, you can find out more by reviewing the relevant sections of this Privacy Policy or by contacting us using the details provided in the contact section.

The rights of users

You may exercise certain rights regarding the information we process about you. In particular, you have the right to: (i) withdraw consent where you have previously given your consent to the processing of your information; (ii) object to the processing of your information when the processing is based on a legal ground other than consent; (iii) learn whether we are processing your information, request information about certain aspects of that processing, and obtain a copy of the information being processed; (iv) verify the accuracy of your information and ask that it be updated or corrected; (v) in certain cases, restrict the processing of your information, in which case we will not process it for any purpose other than storing it; (vi) in certain cases, request the erasure of your Personal Information from us; (vii) receive your information in a structured, commonly used, and machine readable format and, if technically feasible, have it transmitted to another controller without hindrance. This last right applies where your information is processed by automated means and the processing is based on your consent, on a contract to which you are a party, or on pre-contractual obligations arising from it.

The right to object to processing

Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us, or for the purposes of our legitimate interests, you may object to such processing by providing a reason related to your particular situation. Please note, however, that if your Personal Information is processed for direct marketing purposes, you may object to that processing at any time without providing any justification. To learn whether we are processing Personal Information for direct marketing purposes, please refer to the relevant sections of this document.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. BoostMe LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

You have the right to request access to the Personal Information we hold about you and to review that Personal Information
You have the right to request that we correct any Personal Information you believe is inaccurate, and to request that we complete any Personal Information you believe is incomplete.
Under certain conditions set out in this Privacy Policy, you have the right to request the erasure of your Personal Information.
You have the right to object to our processing of your Personal Information.
You have the right to request that we restrict the processing of your Personal Information. If you restrict the processing of your Personal Information, we may still store it but will not carry out any further processing.
You have the right to be provided with a copy of the information we hold about you in a structured, machine-readable and commonly used format.
You also have the right to withdraw your consent at any time where BoostMe LLC relied on your consent to process your Personal Information.

You have the right to file a complaint with a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

California privacy rights

In addition to the rights set out in this Privacy Policy, California residents who provide Personal Information (as defined by the statute) to obtain products or services for personal, family, or household use may request, once a calendar year, information about any Personal Information we have shared with other businesses for marketing purposes. Where applicable, that response would include the categories of Personal Information together with the names and addresses of the businesses with which we shared such personal information during the immediately prior calendar year (for example, a request made in the current year will cover the prior year). To obtain this information, please contact us.

How to exercise these rights

You may submit any request to exercise your rights to BoostMe LLC using the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must include sufficient information for us to confirm that you are the person you say you are or that you are the authorized representative of that person. You must also provide enough detail for us to properly understand your request and respond to it. We cannot act on a request or disclose Personal Information to you until we have first verified your identity or authority to make the request and confirmed that the Personal Information relates to you.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through our Website or Service. We encourage parents and legal guardians to monitor their children's Internet use and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our Website or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).

Cookies

To help personalize your online experience, the Website uses “cookies.” A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the option to accept or decline cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. For more information about cookies and how to manage them, visit internetcookies.org

Do Not Track signals

Some browsers offer a Do Not Track feature that lets the websites you visit know that you do not want your online activities tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking means collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The method by which browsers communicate the Do Not Track signal has not yet been standardized. As a result, this Website is not currently set up to interpret or respond to Do Not Track signals transmitted by your browser. Even so, as described in more detail throughout this Policy, we limit our use and collection of your personal information.

We may permit certain third party companies to help us customize advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. Advertisements served by these companies may place cookies and otherwise track user behavior.

Affiliates

We may disclose information about you to our affiliates so we can offer you related or additional products and services. Any information we pass on to our affiliates will be treated by them in accordance with the terms of this Privacy Policy.

Email marketing

We offer electronic newsletters that you may voluntarily subscribe to at any time. We are committed to keeping your e-mail address confidential and will not share your email address with any third parties, except as permitted under the information use and processing section or if we need to use a third party provider to send such emails. We will retain information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, every e-mail we send will clearly state who it is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails or by contacting us. However, you will continue to receive essential transactional emails.

Links to other websites

Our Website includes links to other websites that we do not own or operate. Please be aware that we are not responsible for the privacy practices of those other websites or third parties. We encourage you to be mindful when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Information security

The information you provide is stored on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards designed to prevent the unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed. Therefore, while we take steps to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet that are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed; and (iii) despite our best efforts, any such information and data may be viewed or tampered with in transit by a third party.

Data breach

In the event we become aware that the Website's security has been compromised, or that users' Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. If a data breach occurs, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. In such cases, we will send you a notice via email.

Changes and amendments

We reserve the right to update this Privacy Policy from time to time at our discretion, and we will notify you of any material changes to the way in which we handle Personal Information. When changes are made, the updated date at the bottom of this page will be revised. We may also provide notice to you in other ways at our discretion, such as through contact information you have provided to us. Unless stated otherwise, any revised version of this Privacy Policy becomes effective immediately upon the posting of the revised Privacy Policy. Your continued use of the Website or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will be deemed your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

By using the Website or its Services, you acknowledge that you have read this Policy and agree to be bound by all of its terms and conditions. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and its Services.

Contacting Us

If you would like to contact us to understand more about this Policy, or to reach out about any matter concerning individual rights and your Personal Information, you may do so through the contact form.

BoostMe LLC will act as the controller of your personal data.

This document was last updated on September 6, 2024

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